Privacy Policy – Doctors24
Last Updated: January 01, 2026
Doctors24 respects your privacy and is committed to protecting personal information. This Privacy Policy explains how information is collected, used, stored, and protected when you access or use Doctors24 and related services available through https://doctors24.bd.
1. About Doctors24
Doctors24 is a Bangladesh-based Health Information & Doctor Discovery Platform that helps users discover doctor profiles, hospital information, and health education content.
2. Information We Collect
Information You Voluntarily Provide
We may collect information that you provide directly, including:
- Name
- Email address
- Phone number
- Messages submitted through contact forms
- Information submitted for doctor profile creation or updates
- Ratings, reviews, and feedback submitted through the platform
Automatically Collected Information
When you use the website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Referring website information
- Date and time of access
- Website usage and interaction data
3. How We Use Information
Collected information may be used to:
- Operate and maintain the platform
- Respond to inquiries and support requests
- Improve website performance and usability
- Review and update doctor profiles
- Publish and manage ratings and reviews
- Analyze traffic and usage patterns
- Maintain security and prevent abuse
- Comply with legal obligations
Doctors24 does not use personal information to provide medical advice, diagnosis, treatment, or healthcare services.
4. Cookies and Similar Technologies
Doctors24 uses cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Monitor website performance and security
Users may disable cookies through browser settings; however, some features of the platform may not function properly.
5. Analytics and Third-Party Services
Doctors24 may use third-party services including:
- Analytics providers
- Cloud hosting providers
- Security and performance services
- Content delivery networks (CDNs)
These services may collect information according to their own privacy policies.
Doctors24 may use tools such as Google Analytics and Cloudflare to improve platform performance, security, and user experience.
6. Sharing of Information
Doctors24 does not sell, rent, or trade personal information.
Information may be disclosed only:
- When required by applicable law
- To comply with legal processes
- To protect the rights, safety, and security of users, the platform, or the public
- To service providers assisting in platform operations
7. Doctor Profiles and Public Information
Doctor profiles may contain publicly available professional information and information submitted directly by healthcare professionals.
Information displayed on doctor profiles may include:
- Name
- Qualifications
- Specialty
- Hospital affiliations
- Chamber information
- Practice locations
- Professional contact details
Doctors24 publishes this information to support healthcare information accessibility and doctor discovery.
8. Ratings and Reviews
Users may submit ratings and reviews on doctor or hospital profiles.
Submitted reviews may be moderated, published, edited for formatting, rejected, or removed in accordance with platform policies and applicable laws.
Reviews represent individual user opinions and do not constitute endorsement by Doctors24.
9. Data Security
Doctors24 implements reasonable technical and organizational safeguards, including:
- SSL encryption
- Secure hosting infrastructure
- Firewall protection
- Access controls
- Security monitoring
However, no internet transmission or storage system can be guaranteed to be completely secure.
10. Data Retention
Personal information is retained only as long as reasonably necessary for:
- Platform operations
- User support
- Legal compliance
- Security purposes
Information may be deleted, anonymized, or archived when no longer required.
11. User Rights
Subject to applicable laws, users may request:
- Access to personal information
- Correction of inaccurate information
- Deletion of personal information
- Withdrawal of certain communications
Requests may be submitted to:
12. Children's Privacy
Doctors24 is not intended for children under 18 years of age.
We do not knowingly collect personal information from children. If such information is identified, reasonable steps will be taken to remove it.
13. International Access
Doctors24 primarily serves users in Bangladesh. Users accessing the platform from other jurisdictions acknowledge that information may be processed and stored in accordance with applicable laws and platform operations.
14. Policy Updates
Doctors24 may update this Privacy Policy from time to time.
Updated versions will be published on this page with a revised effective date. Continued use of the platform constitutes acceptance of any updates.
15. Governing Law and Jurisdiction
This Privacy Policy shall be governed by the laws of Bangladesh.
Any dispute arising from this policy shall be subject to the exclusive jurisdiction of the courts located in Dhaka, Bangladesh.
16. Contact Information
For privacy-related questions, concerns, or requests:
Email: [email protected]